We provide a huge range of solutions that will turn your bathroom into a sanctuary of bliss.
Modernising your bathroom on any budget, without sacrificing on quality or aesthetics.
 | Free Delivery |
| Huge Stocks |
| Money Back Guarantee |
| Class Leading Guarantees |
| Buy With Confidence |
Features and Benefits:
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Since 1999 Plumbworld has been inspiring the UK to create beautiful bathrooms without a hefty price tag. Our goal has always been to deliver quality bathroom goods at an affordable price, and we believe that you should be able to have a bathroom you can be proud of with minimal fuss. |
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We do this by employing a hand-picking process that allows only the most exceptional quality products to make it through to our customers. We've always believed that a low price tag doesn?t mean you have to sacrifice quality, and our strict and vigorous quality guidelines ensure that this is always the case. |
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We follow a no-nonsense approach that focuses strongly on the product and how it can benefit you. We don't try to distract people with flashy gimmicks and expensive marketing; we simply let you know everything you need to know to make the best decision. |
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Our 16 year history is due to consistently excelling in the bathroom and plumbing industry by continuing to be an honest, reliable retailer that the trade and the general public can rely on. The thousands of reviews on the Internet particularly on sites like Trustpilot where we hold a 9 out of 10 star rating back up this assertion. |
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We're a fully UK-based team, with our main offices and warehouse based in the West Midlands. We believe that a strong enthusiastic team is the only way to consistently offer great service and innovate in a constantly evolving business. Our commercial team constantly hunts out the highest quality products and ensures we remain the cheapest on the market. After purchase our warehouse team focuses their utmost care on attention on each and every package, ensuring they?re safely secured and shipped out to the customer as fast as possible. |
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Please be aware that all delivery times quoted are based on when your order leaves the warehouse and NOT from the time you originally placed your order. Due to this we ask that you do not arrange to have an installer on site until after your order has arrived and you have checked the goods. We cannot pay installation costs in the event that the product is damaged in transit or is not suitable for any reason, so it is important to double check everything is in order before you begin the installation process
In the unfortunate event that a product cannot be delivered within the quoted timescale we will contact you to make you aware and give you the opportunity to change your order.
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Delivery Methods: We use a number of proven couriers to deliver your order, and the courier responsible for delivery will depend on what you order and where your order is being delivered to. After your order is dispatched we will let you know what courier is handling your delivery. We will also supply you with tracking information so you can immediately locate your order in the delivery process, alongside contact information for the carrier responsible. Orders placed after 2PM with next day delivery selected will not be processed until the following day and then despatched for delivery the day after. |
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Small Products: We will email you a consignment number and carrier details upon dispatch so you can easily track your delivery. If your carrier is UK Mail you have the option to use their interactive SMS and email service to reschedule your delivery to a day that is suitable for you. It can also send you a 'You're Next' text when the driver is one delivery away. |
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Medium and Large Products: Your carrier will contact you by email or phone to arrange a suitable time for delivery. |
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For All Deliveries: A signature is required to accept delivery on all orders, so please arrange for someone to be at the location to sign. If your address is a communal building such as a block of flats, please be aware that in order to prevent fraud identification will be required to receive the goods. If your delivery is heavy and requires more than one person to lift, please arrange for this as courier drivers will not carry heavy loads on their own. |
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We offer a 14 day no quibble guarantee. If you change your mind about a product you can return it to us for an exchange to another preferred item or a full refund. |
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All we ask is that your unwanted item is in good condition, as you received it, and in the original packaging. We're happy for you to unpack the product to inspect it, but please be aware that we won't be able to exchange or refund any items that have been used or installed. |
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Just give us a call on 01386 800723 to arrange a return. We'll agree a suitable collection date, inspect it when it arrives here and process any refunds due. Should you notice your item is damaged however, you have up to 30 days to report this to us and we will do the rest. |
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Depending on your bank or credit card company, it may take up to a further 10 working days for any refunds to appear in your account. |
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Please do not send any products back to the manufacturer. |
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We accept payment by PAYPAL. Master card, Visa, Maestro and American Express (all processed by Paypal) |
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Once an auction finishes our system will send an Invoice with detailed payment information to your REGISTERED E-BAY E-MAIL ADDRESS. |
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Please make sure the e-mail address and telephone number you have registered is correct. |
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20% VAT is included in the listed price |
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Please do not send any products back to the manufacturer. |
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Q - How long does delivery take?
A - We aim to deliver all orders as quickly as possible, but we are unable to guarantee delivery times. Any delivery times quoted within the item descriptions are only guidelines and more accurate dates will be given once your order has been processed.
Q - My item arrived damaged, what should I do and how long have I got to report it?
A - You can call our customer services team or send a message to us reporting your damaged item. Please note you have up to 30 days from the actual date of delivery of the item to report any damage.
Q - Can I combine more than one item under the same carriage charge?
A - Yes. If you are planning on buying more than one item from us and want to combine them all under one carriage charge then please do not pay for the first item straight away. Wait until you have won all the items you require then pay for them all at the same time under the same payment. This will mean you only pay one carriage charge. If you pay for each item individually then you will pay carriage for each item. BUT PLEASE DO NOT LEAVE ANY ITEMS UNPAID FOR MORE THAN 14 DAYS, OTHERWISE THIS MAY RESULT IN UNPAID ITEM DISPUTES BEING OPENED AGAINST YOU.
Q - Can I collect?
A - Unfortunately all items we offer are available for delivery only. We are unable to offer a collection service.
Q - Can I make you an offer for an item?
A - Any offers made outside of the eBay marketplace will not be accepted. We do not accept offers for items via e-mails.
Q - Can I have more than one of the items if I win?
A - Each auction is for a single item, and that is all we can offer. If you require more than one you will need to bid or buy from one of the other listings.
Q - Can I pay by cheque or bank transfer?
A - Unfortunately not, we only accept payment via credit/debit card or PayPal.
Q - Can I pay over the phone?
A - We offer a secure eBay checkout and all payments are processed via that checkout, payment over the phone is not possible.
Q - I have purchased some items from the Plumbworld retail website, can I combine these with my eBay items under one order?
A - I am afraid we are unable to combine items ordered on the Plumbworld website with items ordered via eBay.
Free Delivery
14 Day Returns
Over 99% Happy Customers